AthenaHealth's EHR software can help you streamline your daily practice, from patient intake to patient follow-up. With a dedicated account manager assigned to your practice, you will receive direct technical support. However, the company also provides a general customer support number. In addition to a dedicated account manager, you can choose between a variety of integrations that work seamlessly with their software. If you're considering a transition from an existing EHR solution, Athenahealth EHR can build your preferred integrations and provide assistance.
Medications Tab
The AthenaHealth EHR Software Medication tab allows physicians to review and manage a patient's medication history. This tab displays whether a patient's prescriptions have been refilled recently and if not, allows physicians to request a new prescription. They can also check for potential drug interactions and allergies. The Labs tab helps physicians review recent lab test results and order new ones.
Another Athenahealth feature is its scheduling tool. This tool has a central dashboard that shows key information about a patient. This makes it easier to set new appointments, and it allows users to register new patients. This calendar also features recurring reminders by phone and text messages. The scheduling tool is available on both desktop and iOS devices. The AthenaHealth software is designed to make managing patients and billing easy.
Scheduling Tool
If you are in the market for a new scheduling tool for your EHR software, you will be happy to hear that AthenaHealth is offering one. The AthenaHealth Scheduling tool is part of AthenaClinicals, an EHR software platform that helps physicians coordinate care. Its scheduling capabilities include self-scheduling, appointment booking, and rescheduling. Its flexible user interface is tailored to the needs of physician practices, so that managing patients and appointments is a breeze.
In addition to reducing missed appointments, the scheduling tool also provides tools to track the duration of patient visits and break them down into operations. The time tracking helps with billing. Moreover, the Scheduling tool for AthenaHealth EHR Software allows office staff to see physician availability. It also improves communication between physicians and patients. Automated reminders and notifications help patients confirm and show up on time.
Interoperability Tools
The AthenaHealth EHR software combines intuitive workflows with real-time analytics and insights. The company is a member of the CommonWell Health Alliance and also offers a mobile app that is fully integrated with the EHR system. Its telemedicine software is cloud-based and includes a health information search engine and timeline view of a patient's health history. It is also a member of the eClinicalworks EHR platform.
In addition to using the AthenaHealth EHR software, its partners have provided an extensive array of interoperability tools. These include the Datica Integrate application programming interface, which enables digital health data to be mobilized. Additionally, Datica has engineers who can FHIR-proof any app. Datica has successfully integrated with major EHR platforms. It also works with major companies such as Johnson & Johnson, Healthloop, Stony Brook Medicine, and McKesson.
After-Hours Phone Service
The After-Hours phone service for AthenaHealth EHRS is now available to its users. The service is provided as an integrated part of the athenahealth network of more than 80,000 healthcare providers. The call center includes a live operator as well as an automated voice that will help patients get the information they need. The service is fully integrated into the electronic health record and can be accessed from a smartphone.
Final Verdict
The AthenaHealth EHR Software is backed by a quality assurance program to ensure its customers receive support. Its after-hours phone service is available to answer questions and help physicians resolve issues. The company offers a variety of integration options, including a customized solution for the medical sector. Its customers can contact their account managers or customer support agents through the software to get assistance.
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