If you are considering investing in an EMR, you should read Athena EMR Reviews to see what others have said. You will find a range of positive and negative reviews about the features offered by the company. Those who have used this EMR software have praised its user-friendliness and intact care management services. Other positive Athena EMR reviews point to the affordable pricing and customizable services, but they also highlight a few shortcomings.
Reviews About the Features of Athena EMR
Robust Functionality
For care providers, Athena has robust functionality that helps make their jobs easier. It helps physicians review patient history, assess vital signs, and coordinate care. It also offers satisfactory customer support, but it could use improvements with its claims functionality. Some users have noted data inaccuracy. However, this is not necessarily a deal breaker, but it is important to note that many users have had good experiences with Athena.
Automation of Processes
For billing, Athena provides a comprehensive EMR solution that automates the entire process. The system keeps track of policy and legal changes, and also checks claims for errors. It also provides expert advice about reimbursement laws. Customers can also find support through the portal or over the phone. However, some users have found the customer service representatives to be unresponsive and unwilling to help. Moreover, they have complained that their representatives did not always know the answers to their questions. To make matters worse, some users even had to wait several hours on the line to receive a response to their queries.
Affordable
The use of athena EMR software has numerous advantages. Besides being affordable, it is easy to use and offers plenty of features. While athena is not the cheapest EMR solution, it can be a valuable option for large practices. Nevertheless, some users have reported problems with athena's billing practices. Athena's software also requires a medical biller to be on staff. The cost of the software is also a deciding factor for purchasing this EMR.
Lab Integration
Another great feature of Athena EMR is its lab integration. Using the lab integration tool in this software allows physicians to access lab results instantly, making the process much more efficient. This helps physicians focus on specialized care and attract more patients. One more good feature of the Athena EMR is its telehealth services. You can even use it on your mobile device. The service has a mobile app, which means that you can reach patients across the world when you need to.
Final Verdict
In addition to the patient portal, Athena EMR also has a HIPAA-compliant messaging service that patients can use to contact your team. Other features include automated patient outreach campaigns and appointment reminders. In addition to patient communications, the patient portal is an impressive telehealth component. In addition to being an EMR, Athena EMR also features a patient portal, which can help patients sign up for telehealth appointments.
To Read More About: Athena EHR Pricing
To Read More About: Athena EHR Vs. AdvancedMD EHR
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