The Support Department of Practice Mate by Office Ally has a variety of services to help you find solutions to your problems. Whether you have a technical problem or are simply having trouble with the software, you can contact the support team directly via phone, email, or fax. This support option is available to both users and non-users alike. The support team offers five different call service options to suit your needs. Read on to learn more about Office Ally Practice Mate.
Patient Scheduler Integrates Directly into the Software
The Practice Mate patient portal is a powerful tool that can be integrated with your practice management system. Its features include secure patient communications, appointment requests, color-coded columns, repeating appointments, customizable fields, and check-in and check-out tools. You can also generate a list of patient appointments by date or type and print it out for each patient. You can even integrate your patient scheduler with your practice management system and transfer your data from one to the other.
The Patient scheduler is an incredibly user-friendly feature in the Practice Ally software. It includes columns for patients, providers, resources, and notes. You can also input demographic information about each patient, generate electronic bills, and check-in patients. The integrated patient portal makes it easy for patients to fill out intake forms online, and it automatically populates doctors' charts. In addition to the patient portal, Practice Mate comes with an intuitive, customizable user interface that is easy to use.
Claims Processing
In addition to the practice management features, Office Ally Practice Mate offers patients a secure messaging feature to communicate with clinicians about appointments, payments, and health information. The system allows users to enter claims and payments electronically, reducing the need to navigate through automated phone systems. Users can also view and update reports, verify patient eligibility, and check lab results. Office Ally integrates with Practice Mate and offers the same patient experience.
Claims can be submitted electronically through a portal, including the website of the payer. Using multiple portals can be time-consuming and inconvenient for providers. It is more convenient for the practice to use a single clearinghouse to submit claims to multiple insurance companies. Moreover, Office Ally supports all major practice management software, including TherapyMate. For more information, visit Office Ally's website.
Electronic Remittance Processing
Many small practices like Practice Mate because of its easy integration with the EHR and Patient Ally. The system is also easy to use and includes the ability to enter charges from the scheduler. The downside of this software is its slow billing process, but it has since been improved considerably by Office Ally. It's not a perfect system, but it's more than adequate for small practices.
Click Here to Read More About Advantages and Disadvantages of Practice Mate
The Office Ally software is free for practice, and the provider portal has many benefits. The free EHR 24/7 integrates with the clearinghouse. Patients are able to enter demographic and insurance information and communicate with the provider and his staff. Similarly, the EHR 24/7 software converts SOAP notes into electronic bills. Users love the customizable templates in Office Ally, and the program also allows users to set read/write access for staff members.
Patient Portal
The Office Ally Practice Mate has a patient portal that streamlines the process of collecting patient data. The portal allows patients to input demographic and health information and communicate with the doctor. This feature is especially useful for low-budget practices. In addition to facilitating communication, Practice Mate allows users to upload third-party software and integrate with EHR systems. Patients can even pay their bills online. This feature allows patients to see their records from the comfort of home.
Final Verdict
The patient portal includes secure communication with clinicians, appointment scheduling, lab requests, and insurance verification. It allows patients to make appointments, pay their bills, and view forms while at home. The features of this patient portal help medical practitioners create extensive summary reports, and they are HIPAA-compliant and ONC-ACB 2014 and CAQH CORE-certified. Office Ally Practice Mate is compatible with Office Ally EHR software and meets the requirements of Meaningful Use Stage 1 and Stage 2 criteria.
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